PROCEEDINGS IPMU '08
An Evaluation Methodology of Quality for Health Web Sites based on Fuzzy Linguistic Modelling
J.M. Moreno, J.M. Cadenas, S. Alonso, E. Herrera-Viedma
A methodology to evaluate the quality
of health Web sites is presented.
The evaluation methodology is composed
of a quality criteria set and
a computation instrument to generate
quality assessments. The quality
criteria set is based on both technical
criteria and criteria related with
the content of information on the
Web sites. Quality assessments are
defined using users’ perceptions on
the health Web site quality. We
assume a fuzzy linguistic modelling
to represent the users’ perceptions.
The methodology is entirely useroriented,
as the quality criteria are
derived from the needs expressed by
the users, and evaluations of Web
sites are calculated from the users
point of view.
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