How to improve the overall industrial performance in a multi-criteria context

Jacky Montmain, Sofiane Sahraoui

This paper deals with the implementation of monitoring and control strategies to improve industrial performances. Industrial performances are nowadays defined in terms of numerous and multilevel criteria to be synthesized for overall improvement purposes In our approach, the overall performance of the company is the aggregated value of its partial performances related to each criterion. The aggregation model is performed with a Choquet integral. Two improvement strategies in this multicriteria context are then envisaged. The contribution of a criterion to the Choquet aggregated performance has a key role in both strategies that are thus compared and justified through the monitoring of criteria contributions. A case study illustrates the propositions of the paper.

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